bcd77 Privacy Policy

1 What Information We Collect

We may collect the following types of information for registration and service delivery on the bcd77 platform:

1.1 Identity Information

• Full name and date of birth
• Email address
• Username and password (stored in encrypted form)
• National ID or passport number (for identity verification)

1.2 Financial Information

• bKash, Nagad, or Rocket mobile banking account number
• Transaction history — records of deposits and withdrawals
• Information related to wallet balance and bonus balance

1.3 Technical Information

• IP address and device identifier
• Browser type and operating system information
• Login time and session details on the platform
• Information collected through cookies and similar tracking technologies

1.4 Gaming Information

• Game play history and betting records
• Preferences related to favourite games or categories
• Win/loss statistics and session duration

2 Purpose of Data Collection

bcd77 uses collected information for the following legitimate purposes:

• Account Management: To complete your registration process and keep your account secure.
• Identity Verification: To complete the KYC process and prevent minors from accessing the platform.
• Financial Transactions: To assist with processing deposits, withdrawals, and bonuses.
• Support Services: To provide effective customer support via 24/7 live chat.
• Security and Fraud Prevention: To detect unusual transactions and protect the integrity of the platform.
• Responsible Gaming: To assess excessive gaming risk and provide relevant support.
• Service Improvement: To review user experience and further improve the platform.
• Notifications and Communication: To send important updates and promotional information (if you have given consent).

3 Data Storage and Security

bcd77 adopts industry-standard technical measures to ensure the security of your personal information.

3.1 Encryption

All data exchanged between our servers and users' browsers is protected through SSL (Secure Sockets Layer) encryption. Passwords and sensitive financial data are always stored using strong hashing algorithms.

3.2 Access Control

Only authorised bcd77 staff can access your information — and only when necessary for service delivery. All internal access is logged and regularly audited.

3.3 Retention Period

Data is retained for as long as your account is active and thereafter as required by legal, regulatory, or security needs. Upon a request to close your account, unnecessary data is deleted within a reasonable timeframe.

4 Sharing Information with Third Parties

bcd77 never sells your personal information or provides it to third parties for advertising purposes. Information may be shared in the following limited circumstances:

• Payment Processors: Relevant technical information is shared to complete transactions via bKash, Nagad, or Rocket. These organisations have their own privacy policies.
• Technology Partners: Trusted technology service providers that assist with platform operations, cybersecurity, and fraud prevention.
• Legal Obligations: Information may be provided in response to a valid order from a competent authority or as part of a legal process.
• Business Transfer: In the event of a business merger or acquisition, information may be transferred with appropriate notice to users.

Outside the cases mentioned above, no information is provided to third parties without your explicit consent.

5 Cookies and Tracking Technologies

Cookies and similar technologies are used on the bcd77 website. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and ensuring core platform functionality.
• Functional Cookies: To remember user preferences and language settings.
• Analytics Cookies: To understand usage patterns on the platform — do not reveal personal identity.

5.2 Cookie Controls

It is possible to disable cookies from your browser settings; however, this may limit some platform functionality. Disabling essential cookies may cause login sessions to not work correctly.

6 User Rights

You have the following rights regarding your personal information at bcd77:

• Right of Access: You may request to know what information we have collected about you.
• Right to Rectification: You may request correction or update of incorrect or incomplete information.
• Right to Erasure: In certain circumstances you may request deletion of your information.
• Right to Restrict Processing: In some cases you may request that processing of your information be limited.
• Right to Object: You may object to marketing communications or certain types of processing.
• Right to Withdraw Consent: You may withdraw from any consent-based data processing at any time.

To exercise these rights, email [email protected] or contact us via 24/7 live chat.

7 Protection of Minors

bcd77 strictly prohibits registration by anyone under the age of 21. We do not intentionally collect any information from minors. If it comes to our attention that a minor is using the platform, the relevant account will be immediately closed and any collected information will be deleted. The identity verification process plays an important role in this regard.

8 International Data Transfers

Our servers may be located in multiple regions. Even if your information is processed outside Bangladesh, we ensure that the standards set out in this privacy policy are maintained in all circumstances. Contractual security arrangements are in place with our technology partners to protect data.

9 Response to Security Breaches

If a security breach occurs that may affect your personal information, bcd77 will promptly:

• Investigate the incident and assess the extent of the damage.
• Notify affected users by email as quickly as possible.
• Take the necessary technical measures to mitigate the situation.
• Improve systems to prevent the same type of incident in future.

10 Changes to This Policy

bcd77 reserves the right to update this privacy policy as needed. For any significant changes we will send a notification to your registered email and note the date of the update on this page. Continued use of the platform after changes will be taken as acceptance of the revised policy. We therefore ask that you visit this page regularly.